We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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Our work on this issue is still ongoing.Current status and actions being taken: International Data Residency (IDR) customers continue to experience search disruptions due to a regional incident affecting our third-party provider, Amazon Web Services. This issue is related to the broader Salesforce incident currently underway. We are actively working to restore service, but there is no estimated time of recovery. Conditions at the impacted facilities, including loss of power and cooling, continue to affect progress. We are closely monitoring the situation, and will provide further updates as new information becomes available.Current impact to end users: International Data Residency (IDR) users in the Middle East (Dubai) region may experience degraded search performance or search failures. Services for other users in the region are operating normally. We continue to monitor the situation closely and will provide updates as more information becomes available.
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We are continuing to investigate this issue.
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Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
Teamwork
StatusGator