Title: Users may be unable to install Microsoft 365 desktop apps on Windows devices User impact: Users may be unable to install Microsoft 365 desktop apps on Windows devices. Current status: We've determined that a newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. We're reconfiguring and will subsequently redeploy these components to remediate impact. Scope of impact: Any user attempting to install Microsoft 365 desktop apps on Windows devices may be impacted. Start time: Tuesday, November 11, 2025, at 6:00 PM UTC Root cause: A newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. Next update by: Friday, November 14, 2025, at 10:00 PM UTC
Last update on
Update - Our monitoring systems have detected a potential issue where information required for Branded Calling and Voice Integrity are failing provisioning with our vendor partners. This does not affect already provisioned bundles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Nov 17, 2025 - 19:49 PST
Last update on
Users may be unable to install Microsoft 365 desktop apps on Windows devices
Microsoft 365 apps
Branded Calling and Voice Integrity are failing provisioning with our Vendor Partners
Twilio
StatusGator