Big Spring

Cloud Service Status

warn icon Experiencing issues with 3 services
maintenance icon Maint
Cisco Umbrella icon
Cisco Umbrella

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 11, 2025 - 21:00 UTC

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warn icon Warn
Twilio icon
Twilio

Update - Our engineers are continuing to work on a fix for the high impact bug with Flex UI 2.15. Flex customers should avoid upgrading to Flex UI 2.15 until resolved. We expect to provide another update in 2 hours, or as soon as more information becomes available. Dec 11, 2025 - 14:37 PST

Last update on

warn icon Warn
Zendesk icon
Zendesk

We have confirmed an issue affecting the API usage dashboard, causing it to not refresh as expected. Our engineers are engaged and actively working to restore functionality. We apologize for any disruption and will provide updates as they become available.

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25 Services
Cisco Umbrella

[Planned Maintenance] Meraki SD-WAN Head-End, Europe from December 11th 21:00 UTC to December 12th 02:00 UTC

Twilio

Flex Ui 2.15 Token Refresh Issue Calls Dropping

Zendesk

API Usage Dashboard Issues

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