A fix has been implemented and we are currently monitoring the results
Last update on
We're aware of an issue affecting scheduled workflows that include a Send a message step. Users may experience authentication errors preventing these workflows from executing as expected. Other workflow types, such as link trigger workflows, don't appear to be affected at this time. We’re actively investigating, and will update as soon as we know more.
Last update on
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
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Monitors
Barracuda
SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia
Twilio
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