Update - We appreciate your patience as we continue to work on a fix for this issue which is contained to a small percentage of customers performing searches in the UK region. Mail continues to journal as expected. Jun 27, 2025 - 15:53 UTC
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Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services Chat. We’ve made progress in addressing the problem impacting text functionality and are currently developing a fix. We will share further updates as more information becomes available.
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Identified - Our engineering team has identified the issue impacting Ecollect form submissions. The team is currently in the process of implementing a workaround that will mitigate the issue. We will continue to provide regular updates until full service is restored. Jun 25, 2025 - 12:50 PDT
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Investigating - We are currently seeing some slow loading across Teamwork Desk, Spaces and Chat. Jun 30, 2025 - 15:21 UTC
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Investigating - We are currently experiencing issues with WhatsApp outbound messages not arriving. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Jun 30, 2025 - 10:40 PDT
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Barracuda Cloud Archiving (BCAS) - Degraded Search Experience in UK Region
Barracuda
Schoology
StatusGator