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There was a previous incident on 06 Feb 2026 which is resolved. However to fully validate the resolution, all file share data for the affected customers was re-queued to replicate to the Barracuda Cloud. This did not re-queue all data only the the data that was not replicated as a result of the incident. Customer will see a discrepancy in the replication queue size until the validation check completes.
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Warn
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
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