Identified - We have identified an external issue involving a third-party ASN that is incorrectly routing network traffic. We have escalated this matter directly to the responsible party and are actively working with them to resolve the issue. We will continue to provide updates as soon as new information becomes available. Aug 14, 2025 - 14:21 UTC
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We are currently investigating reports of delay in RMM Agent information syncing on Asio portal. We will follow up with more information soon.
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Investigating - We’ve identified an increase in crashes when opening the app from a push notification on iOS version 10.89. Entering the app from the Home Screen works normally. Our team is actively investigating and working on a fix. Aug 14, 2025 - 07:48 PDT
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Monitoring - We are observing recovery in SMS delivery delays to Dish network in United States of America via a subset of short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. Aug 14, 2025 - 16:43 PDT
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Investigating - A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them. Aug 14, 2025 - 08:32 PDT
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SMS Delivery Delays to Dish Network in United States of America via Subset of Short-Codes
Twilio
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