Big Spring

Cloud Service Status

warn icon 5 ongoing outages
maintenance icon Maint
Cisco Umbrella icon
Cisco Umbrella

Update - Cisco is committed to providing you with a secure and reliable experience.To ensure our SLVPN platform continues to meet your needs, we will be performing Emergency Maintenance as outlined below. Please note that this maintenance has been extended.Maintenance DetailsOriginal Date and Time: From 6:00 UTC to 8:00 UTC on January 24thNew Date and Time: From 6:00 UTC to 16:30 UTC on January 24thImpactDuring the maintenance, traffic may be briefly disrupted. Datacenter:CPH1.EDC(Copenhagen) We’re Here to HelpIf you have any questions or require assistance, please contact our support team. Thank you for your understanding and continued trust as we work to enhance your Cisco Umbrella experience. Jan 24, 2026 - 12:16 UTC

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warn icon Warn
ConnectWise icon
ConnectWise

KNOWN ISSUE: Please be advised that prepayments are currently unavailable. We apologize for any inconvenience. For questions, please reach out to us at help@connectwise.com.

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warn icon Warn
DocuSign icon
DocuSign

Update - We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information. Jan 23, 2026 - 02:07 UTC

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maintenance icon Maint
Schoology icon
Schoology

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 23, 2026 - 21:00 PST

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warn icon Warn
Twilio icon
Twilio

Investigating - Our monitoring systems have detected Verify OTP email message delivery delays since 5:00 AM PT. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Jan 24, 2026 - 07:45 PST

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Monitors

Cisco Umbrella

[Umbrella] - Emergency Maintenance SLVPN Traffic Disruption CPH1.EDC(Copenhagen) 6:00 UTC to 16:30 UTC on January 24th

ConnectWise
DocuSign

Users may experience reporting data delays DIRCA-4177

Schoology

eFinancePlus Version 22.4.53.1, 23.10.28.1, and 25.7.7.1 Upgrade

Twilio

On Call Engineers are Investigating an issue

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