Big Spring

Cloud Service Status

warn icon Experiencing issues with 6 services
maintenance icon Maint
Adobe Creative Cloud icon
Adobe Creative Cloud

Last update on

warn icon Warn
Barracuda icon
Barracuda

Update - We appreciate your patience as we continue to work on a fix for this issue which is contained to a small percentage of customers performing searches in the UK region. Mail continues to journal as expected. Jun 27, 2025 - 15:53 UTC

Last update on

warn icon Warn
ConnectWise icon
ConnectWise

Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services Chat. We’ve made progress in addressing the problem impacting text functionality and are currently developing a fix. We will share further updates as more information becomes available.

Last update on

warn icon Warn
Schoology icon
Schoology

Identified - Our engineering team has identified the issue impacting Ecollect form submissions. The team is currently in the process of implementing a workaround that will mitigate the issue. We will continue to provide regular updates until full service is restored. Jun 25, 2025 - 12:50 PDT

Last update on

warn icon Warn
Teamwork icon
Teamwork

Investigating - We are currently seeing some slow loading across Teamwork Desk, Spaces and Chat. Jun 30, 2025 - 15:21 UTC

Last update on

warn icon Warn
Twilio icon
Twilio

Investigating - We are currently experiencing issues with WhatsApp outbound messages not arriving. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Jun 30, 2025 - 10:40 PDT

Last update on

26 Services
Adobe Creative Cloud
Barracuda

Barracuda Cloud Archiving (BCAS) - Degraded Search Experience in UK Region

ConnectWise
Schoology

Ecollect Form Submission and Access Issues

Teamwork

Slow load timw

Twilio

WhatsApp outbound messages are not arriving

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