Monitoring - A fix has been implemented and we are monitoring the results. Jan 30, 2026 - 16:35 UTC
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Salesforce Slack channel creation is now working properly after the deployment of the fix to the production environment. We're currently clearing cached channel data to fully restore functionality for Salesforce channels created during the incident. We apologize for the trouble, but appreciate you bearing with us as we work to get things back in order.
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We are observing recovery in SMS delivery failures to Tigo in Bolivia (Plurinational State of). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
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